Privacy Policy

Privacy Policy

Introduction

At https://msp-services-for-cpas.storysurge.net, we are committed to maintaining a transparent and secure environment for all our users. This Privacy Policy outlines how we handle the personal information of individuals who interact with our website, applications, services, and products. Our primary focus is on protecting your privacy and ensuring compliance with relevant data protection laws worldwide, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act, Utah’s Consumer Sales Privacy Act (CSPA), Connecticut’s Connecticut Transparency and Accountability Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://msp-services-for-cpas.storysurge.net
  • Any applications or services we offer
  • Interactive features on our platforms, such as user accounts and comments sections
  • Communications initiated by us, including emails, newsletters, phone calls, and text messages

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy describes how we handle your personal data when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You engage with us through communications, including newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect several types of personal data, which can include:

  • Account Information: Details related to your user account, such as usernames, passwords (hashed and salted), and profile settings.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account details, investment portfolios, or other financial records required for specific services.
  • Purchase Information: Items purchased from our platform, order history, and associated delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through analytics tools.
  • Location Data: Geographic coordinates and location-based services usage data (with user consent).
  • Feedback: User-submitted reviews, ratings, and comments.
  • Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts.
  • Product Information: Details about products or services you show interest in or purchase from us.

We gather this information through various methods: user input forms, account registration, automated tracking technologies (like cookies and web beacons), and third-party data providers who assist in our operations.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and platform stability.
  • Preference Cookies: Tailored settings and user preferences are saved with these cookies.
  • Analytics Cookies: Used to collect aggregated data about how visitors use our site, helping us improve its performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary depending on the type of data and the purpose of its collection. Once the retention period expires, or when the purpose is fulfilled, we securely delete or anonymize your personal information.

Security Measures

To safeguard your personal data, we implement robust security measures:

  • Encryption: We employ encryption for data at rest and in transit to protect sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
  • Access Controls: Strict access controls are in place to ensure only authorized personnel can access personal data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access and Rectification: The right to request access to and correction of your personal data.
  • Erasure and Restriction: Ability to erase or restrict the processing of your data in specific circumstances.
  • Data Portability: Requesting a portable copy of your data in a commonly used format.
  • Objection and Non-Discrimination: Objecting to the processing of your data and being free from discriminatory actions.

To exercise these rights, please contact our Data Privacy Team using the details provided below. We will respond to your requests as quickly as possible and within the timeframes set by applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests regarding privacy, data protection, or this policy, please contact us: